Currently seeking a highly organised, customer service oriented Level 1 Helpdesk Support for an initial 12 month contract based in Sydney for a large Australian owned and operated company.The Role:Take and action a high volume of incoming calls (40+ Tickets per day)Single point of contact for 500 user over 34 sitesUse Zendesk to action ticketsWorking...
Desktop Engineer / Support Engineer - Part Time Contract £20 Per Hour, Based SwindonWe are on the lookout for Engineers to be available on an on call basis, this could work around a current contract/ role to attend tickets. SkillsPrevious experience in a similar role with strong background in IT supportExpert experience in Windows...
My client a Leading Pharmacutical Company based in Braine Brussels requires a Manufacturing IT Lead 2. JOB SUMMARY Describe the primary purpose of this role as well as the Geographical scope (Global/ Regional/ Local) and any regulatory responsibilities Ensure the Patient Value Technical Operations organization has the right systems and...
The role has been created to provide day-to-day support for users, complete the implementation of the Office 365 environment, educate and support users of Office 365 and be the main point of contact and project manager as we transition to a new 3rd party IT supplier, also be part of a project team tasked with working with an external supplier...
Supporting all of the clients entities in the EMEA region, assisting in the allocation and resolution of support tickets submitted to our service desk via email or phone. 1st/ 2nd Line Support - Contract - £180pd - London - ITL Client DetailsGlobal FMCG Company that are looking for an aspiring 2nd Line engineer. This will be 1 year...
Responsibilities: *Diagnosis and resolution of first line IT incidents and service requests logged through the service desk by customers. Provision of face to face, email, and telephone support for customers. *Escalate issues to other members of the team as necessary. *Provide excellent customer service. *Maintenance of IT user accounts...
1st Line Support/ 2nd line / / Service Desk Analyst / / Helpdesk / / Birmingham / / 8 weeks / / PAYE £10.95/ hour OR Umbrella £13.36/ hour The post holder will primarily provide 1st line technical support over the phone involving all aspects of hardware infrastructure, software applications and related technologies that...
My Client require a strong, passionate and experienced Application Support Analyst to provide applications support for core systems such as Civica CX Housing Management systems, Internetalia Accuserv Contractors System, SUN Finance. This will include both technical, business requirements, projects, documentation, SQL reports and data management.Application...
EY TASKS: As an IT Service Engineer the Post Holder will: Take calls from users in calm and professional manner recording all the required information as specified in the IT Service Desk standard operating procedure. Review calls received by e-mail, making contact with the user where necessary to ensure that all the required information...
Windows Desktop Support Technician Trade Floor SupportA leading Investment Bank have an opportunity for a Windows Desktop Support Technician Trade Floor Support paying between £222 PAYE-£290 Umbrella on a 6 Months Contract.Key ResponsibilitiesBuild, install, deploy, maintain and support all Windows desktop hardware and software,...